Shipping Policy
Orders are processed in the order they are received.
Physical products are typically shipped within 3-10 business days unless otherwise noted on the product page.
Subscription orders for Hike.Sip.Repeat™ are generally mailed during the first week of each month following the monthly order cutoff date.
Hike.Sip.Repeat Subscription Mail is sent the first week of the following month. The monthly sign-up cutoff is the 27th. Orders placed after the 27th will receive the following month’s letter. (Ex: If you join June 1st-27th, your first letter will be the July edition, which ships during the first week of July. If you join after June 27th, your first letter will be the August edition)
**You will receive an email when your print is on its way. Please allow allow up to 7 business days after your fulfillment email for US orders, and up to 30 business days internationally.**
Shipping times are estimates only and may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout. Summit & Sip Creative LLC is not responsible for delays or losses resulting from incorrect addresses supplied by customers.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 14 days of the expected delivery date.
When possible, please include:
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Order number
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Photos of damaged items
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Photos of packaging
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Description of the issue
We will review each situation individually and may provide a replacement, store credit, or other reasonable resolution.