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Shipping Policy

Orders are processed in the order they are received.

Physical products are typically shipped within 3-10 business days unless otherwise noted on the product page.

 

Subscription orders for Hike.Sip.Repeat™ are generally mailed during the first week of each month following the monthly order cutoff date. 

​Hike.Sip.Repeat Subscription Mail is sent the first week of the following month. The monthly sign-up cutoff is the 27th. Orders placed after the 27th will receive the following month’s letter. (Ex: If you join June 1st-27th, your first letter will be the July edition, which ships during the first week of July. If you join after June 27th, your first letter will be the August edition)

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**You will receive an email when your print is on its way. Please allow allow up to 7 business days after your fulfillment email for US orders, and up to 30 business days internationally.**

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Shipping times are estimates only and may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our control.

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Customers are responsible for providing accurate shipping information at checkout. Summit & Sip Creative LLC is not responsible for delays or losses resulting from incorrect addresses supplied by customers.

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Damaged or Lost Packages

If your order arrives damaged or appears lost in transit, please contact us within 14 days of the expected delivery date.

When possible, please include:

  • Order number

  • Photos of damaged items

  • Photos of packaging

  • Description of the issue

We will review each situation individually and may provide a replacement, store credit, or other reasonable resolution.

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